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Weekly Retention Report
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Weekly Retention Report

Overview

This report covers weekly user retention metrics across all regions.

Key Findings

Retention rates have remained stable at approximately 42% week-over-week, with notable exceptions in the Canadian market where a 6 percentage point drop was observed starting Week 12.

Regional Breakdown

RegionW10W11W12W13
US44%43%44%43%
Canada41%40%34%33%
UK39%40%41%40%
Germany38%38%39%38%

Retention Trend

Weekly retention across regions

Detailed Breakdown

regionplatformusersretention ratetrend
USiOS1.2M46% stable
USAndroid890K41% stable
CanadaiOS180K37% down
CanadaAndroid120K28% down
UKiOS320K42% up
UKAndroid210K38% stable
GermanyiOS240K40% stable
GermanyAndroid190K36% stable

Analysis

The Canadian retention drop correlates with the v3.2 app update rollout on March 1st. Android users were disproportionately affected, suggesting a platform-specific regression.

Recommendations

  1. Investigate the v3.2 Android release for Canada-specific issues
  2. Monitor the next two weekly cohorts for recovery signals
  3. Consider a targeted re-engagement campaign for churned Canadian users

Next Steps

  • Engineering to review Android crash logs for Canadian users
  • Product to schedule post-mortem for v3.2 rollout
  • Data team to set up automated retention alerts by region

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